Return and Refund Policy

Last updated: November 6, 2024

Thank you for supporting Assam Child & Women’s Welfare Society. We appreciate your contribution toward our mission and are committed to transparency in handling your donations. This Return and Refund Policy outlines the circumstances under which refunds may be granted.

Donations and Refunds

As a nonprofit organization, donations to Assam Child & Women’s Welfare Society are typically considered final and non-refundable. However, we understand that there may be instances where a donation was made in error or under unintended circumstances. We are committed to addressing these issues on a case-by-case basis.

Eligible Refund Requests

A refund may be considered under the following conditions:

• Accidental Donation: If you made an accidental donation (e.g., incorrect amount or duplicate transaction), please contact us promptly.
• Technical Error: If a technical error occurred during the donation process that resulted in an incorrect transaction.
• Unauthorized Transaction: If a donation was made fraudulently or without your authorization.

Refund Request Process

Request a refund, please follow these steps:

• Contact Us: Email us at acawws@gmail.com or call us at +918011726093 within 7 Day’s of the transaction date.
• Provide Details: Include your name, contact information, donation amount, donation date, and the reason for the refund request.
• Review Process: We will review your request and notify you of the status within 5-10 business days.

Refund Method

If your refund request is approved, the refund will be issued via the original payment method. Please note that it may take additional time for the refund to reflect on your bank or credit card statement, depending on your financial institution’s policies.

Non-Refundable Donations

The following donations are generally non-refundable:

• Completed and Voluntary Donations: Donations made with clear intent and without any technical or transactional errors are non-refundable, as they directly support our ongoing projects and operations.
• Tax-Exempt Donations: Once a donation receipt has been issued for tax deduction purposes, we cannot provide a refund. If a refund is issued, it is your responsibility to amend any filed tax returns.

Changes to This Policy

We may update this Return and Refund Policy periodically to reflect changes in our practices or legal requirements. All updates will be posted on this page, and the “Effective Date” will reflect the date of the latest revision.

Contact Us

For any questions or assistance with a donation or refund, please contact us:

• Email: acawws@gmail.com
• Phone: +918011726093
• Mailing Address: Sewa Mandir Path Rupnagar Guwahati-781032 Assam